jiligame2 Privacy Policy
Your privacy matters to jiligame2. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you have as a jiligame2 player in the Philippines.
1 Introduction
jiligame2 ("we," "us," or "our") operates the online gaming platform accessible at jiligame2.asia (the "Platform"). We are committed to protecting the privacy and personal data of all users ("you," "your," or "the Player") who access or use the jiligame2 Platform.
This Privacy Policy describes how jiligame2 collects, uses, stores, shares, and protects your personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations. It also reflects our obligations under applicable gaming regulations administered by the Philippine Amusement and Gaming Corporation (PAGCOR).
By registering an account on jiligame2 or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you should discontinue use of the Platform immediately.
This Privacy Policy should be read alongside the jiligame2 Terms & Conditions and Responsible Gaming Policy.
2 Data We Collect
jiligame2 collects the following categories of personal data from players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, home address | Account communication, support, notifications |
| Financial Data | GCash number, bank account details, transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system | Platform security, fraud detection, service optimisation |
| Usage Data | Games played, session duration, betting history, login times | Responsible gaming monitoring, personalisation, analytics |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, dispute resolution, service improvement |
jiligame2 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or for responsible gaming purposes (e.g., self-exclusion requests).
3 How We Collect Data
jiligame2 collects your personal data through the following means:
- Direct interactions: When you register an account on jiligame2, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in promotions.
- Automated technologies: When you access the jiligame2 Platform, we automatically collect technical and usage data through cookies, web beacons, server logs, and similar tracking technologies.
- Third-party sources: We may receive data about you from payment processors (such as GCash or PayMaya), identity verification service providers, fraud prevention agencies, and analytics providers, where permitted by applicable law.
- Regulatory sources: We may receive data from PAGCOR or other regulatory bodies in connection with our licensing obligations, including self-exclusion registers.
4 How We Use Your Data
jiligame2 uses your personal data for the following purposes:
- Account management: To create, maintain, and manage your jiligame2 player account, including verifying your identity and age (21+).
- Transaction processing: To process deposits, withdrawals, and bonus credits through your chosen payment method (GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard).
- Legal and regulatory compliance: To comply with our obligations under Philippine law, including anti-money laundering (AML) requirements, PAGCOR licensing conditions, and the Data Privacy Act of 2012.
- Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and other illegal conduct on the Platform.
- Responsible gaming: To monitor gaming behaviour, enforce deposit limits and self-exclusion requests, and identify players who may be at risk of problem gambling.
- Customer support: To respond to your enquiries, resolve disputes, and provide assistance through our support channels.
- Marketing communications: To send you promotional offers, bonus notifications, and platform updates where you have provided consent to receive such communications. You may opt out at any time.
- Platform improvement: To analyse usage patterns, conduct research, and improve the jiligame2 Platform, games, and services.
jiligame2 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.
5 Legal Basis for Processing
Under the Data Privacy Act of 2012 of the Philippines, jiligame2 processes your personal data on the following legal bases:
- Contractual necessity: Processing is necessary to perform the contract between you and jiligame2 — specifically, to operate your account, process transactions, and deliver gaming services.
- Legal obligation: Processing is necessary to comply with our legal obligations under Philippine law, including AML regulations, PAGCOR licensing requirements, and the Data Privacy Act of 2012.
- Legitimate interests: Processing is necessary for jiligame2's legitimate interests in fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights and interests.
- Consent: Where we rely on your consent — for example, for marketing communications or the use of non-essential cookies — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
6 Data Sharing
jiligame2 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only where necessary and permitted by law:
- Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, for the purpose of processing your financial transactions.
- Identity verification providers: Third-party KYC service providers who assist jiligame2 in verifying your identity and age in compliance with regulatory requirements.
- Fraud prevention agencies: Organisations that help jiligame2 detect and prevent fraudulent activity, money laundering, and other illegal conduct.
- Regulatory and law enforcement authorities: PAGCOR, the National Privacy Commission of the Philippines, and other competent authorities where disclosure is required by law, court order, or regulatory obligation.
- Technology and hosting providers: Third-party service providers who host, maintain, and support the jiligame2 Platform infrastructure, subject to strict data processing agreements.
- Analytics providers: Service providers who assist jiligame2 in analysing Platform usage to improve our services, operating under data processing agreements that restrict their use of your data.
All third parties with whom jiligame2 shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific service they provide to jiligame2.
7 Cookies & Tracking Technologies
jiligame2 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and gather analytics data. The types of cookies we use include:
- Essential cookies: Strictly necessary for the Platform to function. These include session cookies that keep you logged in to your jiligame2 account and security cookies that protect against cross-site request forgery. These cannot be disabled.
- Functional cookies: These remember your preferences, such as your preferred language and display settings, to personalise your jiligame2 experience.
- Analytics cookies: These help jiligame2 understand how players use the Platform — which games are most popular, how long sessions last, and where players encounter difficulties — so we can improve our services.
- Marketing cookies: Used to deliver relevant promotional content and track the effectiveness of jiligame2 marketing campaigns. These are only placed with your consent.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jiligame2 Platform. Detailed cookie settings are available in the cookie consent banner displayed on your first visit to jiligame2.asia.
8 Data Retention
jiligame2 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
- Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML regulations and PAGCOR requirements.
- Financial transaction data: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine financial regulations.
- Communications data: Support correspondence and chat logs are retained for two (2) years from the date of the last interaction.
- Technical and usage data: Retained for up to thirteen (13) months from the date of collection for analytics purposes, after which it is anonymised or deleted.
- Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent.
When personal data is no longer required, jiligame2 will securely delete or anonymise it in accordance with our internal data disposal procedures.
9 Data Security
jiligame2 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
- Transport Layer Security (TLS) encryption for all data transmitted between your device and the jiligame2 Platform.
- Encryption of sensitive data at rest, including financial information and government ID details.
- Role-based access controls ensuring that only authorised jiligame2 personnel can access personal data, and only to the extent necessary for their role.
- Regular security audits, penetration testing, and vulnerability assessments of the jiligame2 Platform infrastructure.
- Multi-factor authentication options for player accounts to reduce the risk of unauthorised access.
- Incident response procedures to detect, report, and address personal data breaches in accordance with the notification requirements of the Data Privacy Act of 2012.
10 Your Rights
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by jiligame2:
Right to Access
Request a copy of the personal data jiligame2 holds about you and information about how it is processed.
Right to Rectification
Request correction of inaccurate or incomplete personal data held in your jiligame2 account.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Right to Object
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Right to Portability
Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
Right to Withdraw Consent
Withdraw consent for processing based on consent at any time, without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact the jiligame2 Data Protection Officer at [email protected]. jiligame2 will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
11 Children's Privacy
jiligame2 is strictly an adult platform. In accordance with Philippine gaming regulations, the minimum age to register and play on jiligame2 is 21 years old. jiligame2 does not knowingly collect personal data from individuals under the age of 21.
If jiligame2 becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete the personal data, and return any deposited funds at our discretion. If you believe that a minor has registered on jiligame2, please contact us immediately at [email protected].
12 Third-Party Links
The jiligame2 Platform may contain links to third-party websites or services, such as payment provider portals. jiligame2 is not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
This Privacy Policy applies solely to personal data collected and processed by jiligame2 through the jiligame2.asia Platform. It does not apply to data collected by third parties, even where those third parties are accessed through links on the jiligame2 Platform.
13 Policy Changes
jiligame2 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, jiligame2 will update the "Last updated" date at the top of this page and, where practicable, notify registered players via email or an in-platform notification.
Your continued use of the jiligame2 Platform following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this Privacy Policy periodically to stay informed about how jiligame2 protects your personal data.
14 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way jiligame2 handles your personal data, please contact our Data Protection Officer:
Email: [email protected]
jiligame2 aims to respond to all privacy-related enquiries within five (5) business days. For data subject rights requests, we will respond within thirty (30) days as required by the Data Privacy Act of 2012.
If you are not satisfied with jiligame2's response to your privacy concern, you have the right to file a complaint with the National Privacy Commission of the Philippines.
How jiligame2 Protects Your Data
End-to-End Encryption
All data transmitted between your device and jiligame2 is protected by TLS encryption. Your login credentials and financial details are never sent in plain text.
Strict KYC Verification
jiligame2 verifies every player's identity before processing withdrawals. This protects you and ensures no one else can access your funds.
No Data Selling
jiligame2 never sells, rents, or trades your personal data to third-party marketers. Your information stays within the jiligame2 ecosystem.
DPA 2012 Compliant
jiligame2 processes all personal data in full compliance with the Republic Act No. 10173 — the Data Privacy Act of 2012 of the Philippines.
You Control Your Data
Access, correct, or request deletion of your jiligame2 data at any time. Our support team processes all data rights requests within 30 days.
Easy Marketing Opt-Out
Unsubscribe from jiligame2 promotional emails at any time with a single click. We respect your communication preferences immediately.
Play at jiligame2 with Confidence
Your data is protected, your transactions are encrypted, and your privacy is our priority. Join thousands of Filipino players who trust jiligame2 for a secure online gaming experience.
21+ only. Play responsibly. jiligame2 supports responsible gaming.